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I made my March 2017 payment by calling in a check I do have a conformation number but Spectrum never presented it to my bank, which the funds were in my bank. Spectrum is telling me that the check was returned for insufficient funds. Now I do have a letter from my...
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1.0
I didn't like
  • Spectrums billing department
#1060414
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For one, the my services page/bill page doesnt provide accurate information for payment history and no details or explanations for adjustments ect on recent activity. HERE is the # one reason for my complaint/review. Prior to payment due or scheduled recurrent autopay...
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#1058673
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On March 25, 2017, I signed up with Spectrum based on their Bundle offers. Was told it would be around $120 per month with 4 TV's. 1st bill was $175+ with installation extras. Second bill was $127+. Today, I found out that the Golf Channel had been dropped from my...
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I didn't like
  • Customer service an truth in sales
#1039980
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Bright House Networks - Fubar

Bright House Networks
#1046238
2.2
Bright house was nice. Their momma raised them right. Spectrum is some outfit out of the North. They do not give two *** about you no matter how many services you use, how much you pay them and cannot even adequately reflect a payment history. They turn you off you are done for my friend.
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Bright House Networks Cable Tv Service Review

Bright House Networks
#1013437
1.0
Terrible service, rude customer service, price gauging
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Short Review on February 15, 2017

Bright House Networks
#1009020
I am in Willow lakes golf resort in Titusville Florida and stopped beside one of your trucks today to ask trcnitian a simple question He would not acknowledge me Wind his window down or anything for me to ask him a question I have never in my life seem snything so disrespectful Unbelievable Terrible customer or client service Buddy Lowe
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Bright House Networks Manager Review

Bright House Networks
#999599
2.3
Manager accused me infront of customers switching social security number with he mantioned the name on a previous address. He asked for my drivers licence rhen try to stick a 10 year bill on my current bill. He abused his power that day and went beyond what a manager supose to do. He try to be a persecutor, juror and judge. The temple terrace location was the worst.
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The calls are daily, it is like being stalked. If I wanted any more of their services I would call them. I got rid of their cable because they give new customers a better price than their old loyal customers. I am sick of them calling me and will drop my internet...
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1.0
I didn't like
  • Getting a sales call every day from 844-207-1531
#1036105
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i cancelled my service with brighthouse not long ago for poor customer service and many service issues. everytime i called i was told one thing to find out it was wrong. this included many of there so called supervisors. i went back to them under spectrum to only HAVE...
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1.2
I didn't like
  • Staff n service
#1032422
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For the past few months my internet would stop working randomly, when I call bright house/spectrum they would say they see nothing wrong and make me try and rest all my devices as well as the router (I'd do it although I know it wouldn't work) and every time I get the...
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#1026407
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The new name is Spectrum. But today I learned this is a legal name for Brighthouse Jr. Horrible customer service. I made an appointment an was told because their soft credit check showed that I owed the company NO money that I was eligible for billing an would not have...
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1.0
#1007635
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I am so sicken at how these *** people hiding behind the phone have a job..they have no respect for the people who are putting a paycheck in the pocket! You know that is what pays their bills and puts food on their tables..it just isn't a job!!!! Brighthouse customer...
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Miss Betsy
Anonymous

I took Time Warner Cable (Now Spectrum) to Small Claims Court and won my case over a promotional price. I ended up being given 4 years of Triple Play for $99 monthly BECAUSE I...

1.1
I liked
  • When it was brighthouse customer service and pricing
I didn't like
  • Rude customer service
  • Huge price increases
  • Service outages
#1002298
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Poor customer service in temple terrace branch. The manager out loud accused me of my social security number and he mentioned another customer name to me THAT i switch the number since they are one number away from mine. first of all why would he mentioned a customer...
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1.5
#999666
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Spectrum in Livonia MI used to be Bright House Was told it would be $39.99 1/10/17 just for Internet so I called back today 1/25/17 to have it installed and they jacked the rate to $44.95. All the more reason to cut the CABLE and go totally wireless. These companies...
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#997312
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