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2 times I was told,by tech in office&service tech at my house,on demand does not work hasn't worked since take over.tech at my house told me his job was to be here at service call time and waste 1 hour of his and my time to make a showing as far as on demand service...
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2.0
I didn't like
  • Not doing there job
  • Not doing their job
#1117456
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Spectrum has made some recent changes to all the menu's and guides, that just suck! The old layout was perfect!! But someone decided that was too easy, and decided to screw it all up. Anything you wanted to do that took one or two buttons to push now may take ten to...
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Anonymous
larry

Agree with the above, and it's slowwww.

Anonymous
john bates

I miss bright house

3.7
#1114893
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My boyfriend has had brighthouse which is now Spectrum for years. We ordered but did not see the mayweather fight and was told we would get a refund for the fight. After waiting to hear from someone we called on the status and was told that we would not get a refund....
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#1106208
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Bright House Networks - Try another company

Bright House Networks
#1114980
estonepersonalcredit.co.uk are based in the midlands and do cash loans as well as HOMESMILE. Best company ever!! So much. Enter customer care, better interest rates! Apply online!
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Bright House Networks - Fubar

Bright House Networks
#1046238
2.2
Details
Bright house was nice. Their momma raised them right. Spectrum is some outfit out of the North. They do not give two *** about you no matter how many services you use, how much you pay them and cannot even adequately reflect a payment history. They turn you off you are done for my friend.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Bright House Networks Cable Tv Service Review

Bright House Networks
#1013437
1.0
Details
Terrible service, rude customer service, price gauging
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Short Review on February 15, 2017

Bright House Networks
#1009020
I am in Willow lakes golf resort in Titusville Florida and stopped beside one of your trucks today to ask trcnitian a simple question He would not acknowledge me Wind his window down or anything for me to ask him a question I have never in my life seem snything so disrespectful Unbelievable Terrible customer or client service Buddy Lowe
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My wife and i left Fl. In March 3rd it is now Sept 24th still fighting with B.H. & Spectrum about putting our equipment on my credit saying this eqipment was never returned. But because i am determind to find out were our eqipment it was found on the 13th of Sept. And...
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1.0
#1105287
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I looked into trying to reduce my average monthly cost and it turned out it was going to cost me the same for less, why pay for something you don't use? I have nothing nice to saw about the customer service and do recommend that the people on the phone leave their...
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Anonymous
Smitty

I had no idea ho or what you were complaining about until you mentioned "cable company". All you did was emote and fail to provide pertinent facts.Maybe you should just cut t...

#1094711
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Bright House Spectrum is the single worst company I have ever dealt with! From hidden fees to dishonest customer reps for 3 years I dealt with the audacity of this terribly run company. Every single call with this company is a nightmare! They charge you ahead of time,...
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#1090903
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I made my March 2017 payment by calling in a check I do have a conformation number but Spectrum never presented it to my bank, which the funds were in my bank. Spectrum is telling me that the check was returned for insufficient funds. Now I do have a letter from my...
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1.0
I didn't like
  • Spectrums billing department
#1060414
Reply to reviews
For one, the my services page/bill page doesnt provide accurate information for payment history and no details or explanations for adjustments ect on recent activity. HERE is the # one reason for my complaint/review. Prior to payment due or scheduled recurrent autopay...
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#1058673
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On March 25, 2017, I signed up with Spectrum based on their Bundle offers. Was told it would be around $120 per month with 4 TV's. 1st bill was $175+ with installation extras. Second bill was $127+. Today, I found out that the Golf Channel had been dropped from my...
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I didn't like
  • Customer service an truth in sales
#1039980
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Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
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Bright House Networks Products and Services

The calls are daily, it is like being stalked. If I wanted any more of their services I would call them. I got rid of their cable because they give new customers a better price than their old loyal customers. I am sick of them calling me and will drop my internet...
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1.0
I didn't like
  • Getting a sales call every day from 844-207-1531
#1036105
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