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I am so sicken at how these *** people hiding behind the phone have a job..they have no respect for the people who are putting a paycheck in the pocket! You know that is what pays their bills and puts food on their tables..it just isn't a job!!!! Brighthouse customer...
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Miss Betsy
Anonymous

I took Time Warner Cable (Now Spectrum) to Small Claims Court and won my case over a promotional price. I ended up being given 4 years of Triple Play for $99 monthly BECAUSE I...

1.1
I liked
  • When it was brighthouse customer service and pricing
I didn't like
  • Service outages
  • Rude customer service
  • Huge price increases
#1002298
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Poor customer service in temple terrace branch. The manager out loud accused me of my social security number and he mentioned another customer name to me THAT i switch the number since they are one number away from mine. first of all why would he mentioned a customer...
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1.5
#999666
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Bright House Networks Manager Review

Manager accused me infront of customers switching social security number with he mantioned the name on a previous address. He asked for my drivers licence rhen try to stick a 10 year bill on my current bill. He abused his power that day and went beyond what a manager supose to do. He try to be a persecutor, juror and judge. The temple terrace location was the worst.
2.3
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Website
#999599
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Spectrum in Livonia MI used to be Bright House Was told it would be $39.99 1/10/17 just for Internet so I called back today 1/25/17 to have it installed and they jacked the rate to $44.95. All the more reason to cut the CABLE and go totally wireless. These companies...
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#997312
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Bright House Networks Security System Review

I am a Bright house customer very upset with this company. I have the home monitoring service. The customer service is awful and the monitoring service is ***! Do not subscribe. Find another service if you want to be secured.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#997019
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I was a Brighthouse customer for many years paying $88.71 per month for Basic cable only. IN November I called Brighthouse about adding Internet and the rep quoted me a price for basic standard cable plus internet for $78.49 per month. I agreed and set it up. The...
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1.4
#995827
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I have been Brighthouse costomer for years. Always paid on time. Now they are Spectrum and two people i know are new to them because i recommended them. So they have the same package as me and are paying 40.00 a month less than me. I call and not only will they not...
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Anonymous
Anonymous

My daughter git behind with payments and they come knocking on the door say they owed money she asked if she could have time to clear her debt was told no and took away her di...

#993020
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I'm writing this review in hopes that your headquarters will review these comments. I wanted to transfer my service from one home to another thinking that this should be a easy process since i'm already a customer and I wanted additional service as well, increasing my...
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#991814
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Short Review on January 13, 2017

Was told by spectrum that I would keep my premium package without paying more and was lied. My bill went up $60 a month. I called their customer support team and was just given the we are terribly sorry "for screwing you up". Sad to say that after 20 years with times Warner/ bright house, I am switching to another provider.
#990488
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I am a customer in Winter Garden Florida who started service in October of 2016 in a new development, which is still under construction. Since the inception of my service there has been a problem with signal strength, which was often non-existent. It has always been a...
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1.0
#989387
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