Spectrum in Livonia MI used to be Bright House Was told it would be $39.99 1/10/17 just for Internet so I called back today 1/25/17 to have it installed and they jacked the rate to $44.95. All the more reason to cut the CABLE and go totally wireless. These companies...Read more
Bright House Networks Security System Review
I am a Bright house customer very upset with this company. I have the home monitoring service. The customer service is awful and the monitoring service is ***! Do not subscribe. Find another service if you want to be secured.
I was a Brighthouse customer for many years paying $88.71 per month for Basic cable only. IN November I called Brighthouse about adding Internet and the rep quoted me a price for basic standard cable plus internet for $78.49 per month. I agreed and set it up. The...Read more
I have been Brighthouse costomer for years. Always paid on time. Now they are Spectrum and two people i know are new to them because i recommended them. So they have the same package as me and are paying 40.00 a month less than me. I call and not only will they not...Read more
I'm writing this review in hopes that your headquarters will review these comments. I wanted to transfer my service from one home to another thinking that this should be a easy process since i'm already a customer and I wanted additional service as well, increasing my...Read more
Short Review on January 13, 2017
Was told by spectrum that I would keep my premium package without paying more and was lied. My bill went up $60 a month. I called their customer support team and was just given the we are terribly sorry "for screwing you up". Sad to say that after 20 years with times Warner/ bright house, I am switching to another provider.
I am a customer in Winter Garden Florida who started service in October of 2016 in a new development, which is still under construction. Since the inception of my service there has been a problem with signal strength, which was often non-existent. It has always been a...Read more
I have had Brighthouse for 6 months now and for the last two months have had no internet and phone services and my cable is missing channels I should have every time, they schedule someone to come out they don't find the issue still no resolution and will not provide...Read more
I have to say I have been with BHN since 2001 and I really can't complain my services have been wonderful. I have the TV Internet and phone. I understand I got the new customer deal when I first started blah blah blah. Good thing I was able to get my services in a new...Read more
Short Review on January 05, 2017
Paying for a service that doesn't work.
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