filters
State:
Show
City:
Show
Product:
Show
I was very excited when BrightHouse offered the RR Lightning Internet, Download speeds of up to 30 Mbps and uploads up to 10 Mbps! Sure it cost more, but wow. And for three days is worked great, then it slowed to a crawl. I did speed test and here's the strange thing...
Read more
Anonymous
Anymouse

Brighthouse sucks, consistently get half speed (or less) down.

Anonymous
Anonymous

It's ridiculous that in a time when up speed is just as important as down...we get a whopping 5 up on the 75 "lighting" package. This is insane. My last provider gave me a 100...

#198741
Reply to reviews
The internet connection keeps dropping and we have similar issues with their cable TV. I have been calling this time for days now to get it fixed and keep on being promised that a Manager will call me, that was 3 days ago. I have logged several complaints over the past...
Read more
Fort Payne, Alabama
#197000
Reply to reviews
bright-house is not only the worst in service and customer service i have ever experienced, it is the worst EXPERIENCE i have ever had to endure. Bright-house was always a big black could hanging over my head everyday for two *** years. My Internet would cut out every...
Read more
Anonymous
Anonymous

Worst cable/ internet all the time

Anonymous
Anonymous

I hated it, every time these *** *** keep saying that " there's a problem with in your area, the problem should be resolved in about 2 to 4 hours " then *** up the bill so ***...

#157292
Reply to reviews
Show

Bright House Networks in Orlando, Florida - Brighthouse internet drops out

Brighthouse internet and digital phone drops out several times a day. 6 Brighthouse servicemen over 12 months have not resolved the problem. This is unacceptable service.
#136628
Reply to reviews
Today I awoke to find all my cable and phones services shut off due to a past due balance of a little more than 50 dollars. I admit that I forgot to pay this but having been a customer for many years using three services, cable, phone and internet, I did not suspect...
Read more
Anonymous
Allison

Are you really mad at a company for turning you off because you didn\'t pay them? Really?! :x

Anonymous
FgrtyFan

Hmmm...that\'s strange. We usually don\'t turn the phone off from the office. That\'s only usually done once we physically disconnect at the pole. Usually you\'re not in dange...

#134805
Reply to reviews
Brighthouse Cable Technicians came to my home, while I was out, disconnected my cable service, with no warning and without provacation for an undetermined time period. I had gone out for two hours to a Doctors appointment. My neighbors saw them come on my property,...
Read more
Anonymous
Anonymous

big freaking deal, is your life so sad and petty that you can't deal with life if you don't have oprah to watch? there was a time people didn't have all these luxuries, heck, ...

Anonymous
FgrtyFan

Apologies if you were disconnected in error. That can happen if a neighbor is scheduled for disco and we accidentally disconnected you. We try to reconnect within 24hrs by sen...

#131431
Reply to reviews
After having Brighthouse Networks for 2 years we moved and so I transferred service so I could keep my e-mail address and we have never had problems with Brighthouse. Well, HUGE mistake. We had to get a new phone number because we were changing area codes, they came...
Read more
#123719
Reply to reviews
I have had brighthouse cable and internet for about 6 weeks and I am convinced that they are nothing but scam artists. When I initially called and ordered cable and internet I was quoted a price of $69.97 which I agreed to. About 1 hour later, I get a call from...
Read more
Anonymous
Anonymous

bright house billing is a method of figuring out ways to charge you more for the same service, they are charging me 57. for internet and then again 20 for 60MGB plus Echo 6 a...

Anonymous
John

I just moved to Florida from Rhode Island and I see that Brighthouse is not much different than Cox. We had Cox. I had them automatically charge my checking account for the ...

#122155
Reply to reviews
I have the full package with Brighthouse. TV, Phone, Internet. My redneck neighbors didn't pay their bill. Brighthouse disconnected my service, not my neighbor. When getting home from work, I noticed all my service out. Called repair and they said it would take 3...
Read more
Anonymous
White

Believe me White House is a thief.....

Anonymous
Allison

@Robertson, You get that mad about cable? How petty. Call in, get your day credited, and move on to a different cable company. Should be easy since they don\'t do contacts....

#119744
Reply to reviews
I have been with brighthouse for my phone and internet for about 5 months now. It has been nothing but trouble! But, this last time blows the top off of things! My phone and computer was out for 5 days,( I work from home.)because of a power outage. First, they gave us...
Read more
Anonymous
Allison

@Mario, how about you shut up - ***. Brigthouse isn\'t a power company you *** ***. \"Oh hur hur, my power is out so its the cable company\'s fault.\" Douche.

Anonymous
Mario Gambini

Hey Dave, take your prozac and shut up. Brighthouse sucks. Any business that take your money with a promise of goods or services has an obligation to those goods or services. ...

#107063
Reply to reviews