Product: Bright House Networks Bundle Clear all filters (35 of 35 reviews match)
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On March 25, 2017, I signed up with Spectrum based on their Bundle offers.Was told it would be around $120 per month with 4 TV's. 1st bill was $175+ with installation extras. Second bill was $127+. Today, I found out that the Golf Channel had been dropped from my...
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Bright House Networks Bundle
I didn't like
  • Customer service an truth in sales
#1039980
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I was a Brighthouse customer for many years paying $88.71 per month for Basic cable only.IN November I called Brighthouse about adding Internet and the rep quoted me a price for basic standard cable plus internet for $78.49 per month. I agreed and set it up. The...
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1.4
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Bright House Networks Bundle
#995827
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I have had Brighthouse for 6 months now and for the last two months have had no internet and phone services and my cable is missing channels I should have every time, they schedule someone to come out they don't find the issue still no resolution and will not provide...
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Bright House Networks Bundle
#988731
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Bright House Networks - Services and appointments

#865033
1.0
Details
Had a appointment at 2:00pm to 4:00pm and no show now it's 5:40 and no call or came to my appointment. Bright House is not a good network provider with there service. The Internet suck (Lightning Internet is not Lightning trust me it's a joke) please find another provider with your t/v and your internet. My time is not important we run on Bright House time. So Long
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I have to say I have been with BHN since 2001 and I really can't complain my services have been wonderful.I have the TV Internet and phone. I understand I got the new customer deal when I first started blah blah blah. Good thing I was able to get my services in a new...
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3.9
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Bright House Networks Bundle
#986868
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Bright house my year was up i talk to a person .thay would give a deal for 147.88with taxes !!!!!!!!this was in aug.now in oct.the bill is 158.88 this is my bill now !!!take it or cancel!!!!!!i am looking for someone like dish !!! Bright house is demeaning and...
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Bright House Networks Bundle
#931033
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Since mid April 2016, we have followed up with Bright House regarding the internet service - Each time we complained, we are told that a technician will come over and fix the problem. We have been reporting issues (with documentary evidence) with our Internet and TV...
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1.0
Product
Bright House Networks Bundle
#919461
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Today 6/7/2016, I contacted Bright house again.My Internet & TV service went down. I spoke to a representative named Nancy. Who at the starting of the call was pleasant. However, once she found out what the issues were she became impatient. First she blamed the storm....
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2.0
Product
Bright House Networks Bundle
I didn't like
  • Customer service
  • Placing blaim on others
#861737
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In November my monthly bill from Bright House for the bundle was $127.80.In December my bill was $138.29. I called to ask why the increase and was told that my "promotion" had expired. ( I had no promotion.) In March my bill went up to $141.30. My June bill came today...
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Anonymous

I received a letter stating my internet service will go from $54 to $74 Dec 2016. I called to ask why and was told Brighthouse is now Spectrum and we must now pay the "retail...

Anonymous
Anonymous

Crystal River, FL here, and the same BS from BH. My bill just went up $25 without any kind of notification. Sorry, their service just isn't worth $200/month.

1.7
Product
Bright House Networks Bundle
#858741
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Brighthouse is by far the worst cable provider I have ever had.The cable lags, goes in and out, Internet connection isn't compatible and worst of all they are SO expensive! I moved from MI. So I'm a die hard Detroit Tigers fan and they want to charge me an additional...
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Bright House Networks Bundle
#829344
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I am extremely disappointed with Bright House Networks. First of all, my area experiences frequent service disruptions for some reason. For the past few months, I have experienced a couple of lengthy service disruptions per month. Whenever this happens, I cannot use...
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3.0
Product
Bright House Networks Bundle
#828969
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