Product: Bright House Networks Internet Service Clear all filters (0 of 100 reviews match)
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Can't watch one complete movie since we've had spectrum without loosing our internet sometimes for a few mins sometimes for an hour . We tried there trouble shooting which didn't work now they are telling us the we must pay for a tech to come out to check it can you...
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Bright House Networks Internet Service
#1353729
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Charter Communications - Awesome Company

I love Brighthouse cable because it's very fast and very reliable with a 99% uptime. In my world, that's very important because I work online everyday. Just saying thank you for being an amazing company. What a great site. {{redacted}}
5.0
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Bright House Networks Internet Service
I liked
  • Pricing
  • Uptime
  • Customer service
#1179654
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For the past few months my internet would stop working randomly, when I call bright house/spectrum they would say they see nothing wrong and make me try and rest all my devices as well as the router (I'd do it although I know it wouldn't work) and every time I get the...
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Bright House Networks Internet Service
#1026407
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Spectrum in Livonia MI used to be Bright House Was told it would be $39.99 1/10/17 just for Internet so I called back today 1/25/17 to have it installed and they jacked the rate to $44.95.All the more reason to cut the CABLE and go totally wireless. These companies...
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Bright House Networks Internet Service
#997312
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Bright House Networks Internet Service Review

Me and my husband are very upset with this company that is now spectrum. We were paying for wifi internet. They jacked up our monthly charge $24.99 more per month for the same service. If this doesn't go back down we will be going else where for our wifi service. We've been with them for at least 8 years always payed on time. Such a scam!!!!
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Bright House Networks Internet Service
#985326
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We've lived in a dozen locations around USA, Canada and Europe.Spectrum/ Brighthouse TV and Phone services are acceptably reliable but do experience problems. The internet is a different story. Even at the upgraded lighting package, it drops daily and has been doing so...
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1.6
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Bright House Networks Internet Service
I liked
  • Tv access via internet
I didn't like
  • Internet reliability
#983596
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Bright House Networks - Bright House Netwrok is now Scam not Spectrum
Bright House Networks - Bright House Netwrok is now Scam not Spectrum
I am a Bright House customer for 10 years, this month Spectrum customer services called me and offered me a higher speed for lower price, the deal was Spectrum 60 MBPS for $44.99 per month instead of Brighthouse 20 MBPS for $58.28, I said ok, the technician came the...
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Bright House Networks Internet Service
#980620
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1st issue - I terminated my cable service with bright house, but kept my internet, only because I have no other internet options.I now stream everything. Explained in detail to bright house that I would be keeping the internet. On disconnet day, they turned everything...
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1.0
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Bright House Networks Internet Service
#952747
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I have cable and internet thru BH.My wireless network (have had for 4years) suddenly disappeared. When I called they said I had to replace my modem/router. So I went to the store and they replaced it. Tried to install... no wireless. Called and they said now I have to...
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Bright House Networks Internet Service
#948952
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I'm not one to ever complain.But this company is the worst. For years I had not been getting a consistent internet speed or signal. After countless complaints I just give up and call then back months later. This last time I actually when as far as paying 40% more for...
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1.6
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Bright House Networks Internet Service
I didn't like
  • Lack of follow through and attention to detail
  • Customer service
  • Refund processing time
#942836
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