Product: Bright House Networks Tv Service Clear all filters (29 of 29 reviews match)
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Spectrum has made some recent changes to all the menu's and guides, that just suck!The old layout was perfect!! But someone decided that was too easy, and decided to screw it all up. Anything you wanted to do that took one or two buttons to push now may take ten to...
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Anonymous
larry

Agree with the above, and it's slowwww.

Anonymous
john bates

I miss bright house

3.7
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Bright House Networks Tv Service
#1114893
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I wanted to watch my high schools hockey game and the channel wouldn't work. I called them and they couldn't even reboot the router. Bright house is the worst service I have ever had.
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Anonymous
Nancy54

First... Bhn gives us modems not routers so why would they reboot the router? Is this a game on your cable TV? If so reboot the cable box unless you have a smart TV and you ar...

1.0
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Bright House Networks Tv Service
#975061
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I called Brighthouse today to see if I could somehow lower my bill and to also find out what the $122 bundling fee broke down to.The bottom line was no lowering of fees unless I gave up services but for example if I gave up my landline, which was costing me $23 and...
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3.0
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Bright House Networks Tv Service
#921579
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Bright House Networks - Supervisor called me a liar

#1138988
He said the reason my service was going in and out was because my bill was past due...its on auto deduct...im so hating my choice now..they wont even give me tgd proper credit for not being able to watch tv after 9pm..signal goes out every night....
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Bright House Networks Tv Service Review

#919575
What is up with Chanel 10 and 1010? Here is what I'm seeing gives me a headache
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If I had any other choice in our neighborhood, I would definitely fire Brighthouse!!!All of my TV's just turned off to a black screen (at 12:10am.)that says there's an interruption in our service! This has been happening frequently this past week...not to mention for...
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1.0
Product
Bright House Networks Tv Service
I didn't like
  • Customer service
  • Outrageous prices and negotiating your rates which is mandatory
#829477
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We ordered cable TV, internet and phone service through Bright house Network and one of their installers was scheduled and came out on November 25, 2015. When the installer completed the connections he DID NOT bury the cable running from the box outside to our house. ...
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Anonymous
Anonymous

I wrote letters to their CEO, President, Vice, Management with the address on their website and all was returned guess they dont want to know how bad their company really is!

4.0
Ellenton, Florida
Product
Bright House Networks Tv Service
I liked
  • People on the phone
I didn't like
  • Installer and workers in the field
#769562
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I have had brighthouse five times at my house. There internet is the worst, so bad. They have changed boxes 3 times. They all are terrible. I am looking at AT&T tommorow. Getting rid of Brighthouse. When I moved in, I waited three weeks before I received service. I...
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1.0
Product
Bright House Networks Tv Service
I didn't like
  • Service
#759986
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I cannot count the wasted hours I have spent on the phone with brighthouse networks customer service. I have been a Brighthouse customer for 8 years, and somehow they can still not get my billing correct. I've talked to managers supervisors, customer service reps, and...
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1.0
Product
Bright House Networks Tv Service
#700980
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I submitted a complaint and still the person is making me out to be a liar stating that is what I signed up for. I have a screen shot of the call in which the representative made an outgoing call to me. following is the response I received from them and another email...
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1.0
Product
Bright House Networks Tv Service
I didn't like
  • Customer contact
  • Not doing there job
  • Placing blaim on others
#700000
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I 1st would like to express my concern about the company surpervisor lying about my extention date. And then the cable channels that I cannot get that I am paying for. also your service has caused me nothing ANGER! I had my service on "point and pay " and was promised...
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Product
Bright House Networks Tv Service
#673898
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I've had Bright House since November 2014 and there's always something that's not working. it has never worked. The pricing is different every quote and their equipement and service is far worse that Direct TV which I didn't think was possible. We even had an...
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Product
Bright House Networks Tv Service
#673450
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