State: Florida City: Clearwater Clear all filters (8 of 450 reviews match)
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We have been considering "cutting the cable" and were sent to the retention department and conviced that we wouldn't be happy. For the privilege of paying $10.00 more a month we would have to allow the to chane equipment. Fine appt made for 9/14 5-6 pm. No call no...
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1.0
#1356769
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I called Brighthouse today to see if I could somehow lower my bill and to also find out what the $122 bundling fee broke down to. The bottom line was no lowering of fees unless I gave up services but for example if I gave up my landline, which was costing me $23 and...
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3.0
#921579
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Customer Service was super today 4/28/16 Problem:after watching a DVD tv would not come on.I rebooted and did several other possible solutions.CRep tried same possible solutions but no luck.She ordered.service rep to come. Problem: could not change input HDMI. Service...
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#838084
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Charging a dollar to get a paper invoice? I think they should pay me $3.00 to use the Internet to pay my bill. Their password and username retrieval is antiquated. Can't use previously used passwords. Why, when they know the service address, no your service phone...
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1.5
#810534
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We have had brighthouse several times, in several locations (county wise and another state). We just had our services turned on again with them, and they took the installment/first month payment out twice in 5 seconds. Had to make the payment of 180.29 for Lightning 35...
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1.0
I didn't like
  • Customer service
  • Making double payments
  • Being ripped off and lied to
#772185
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Have been paying for a 75MG internet connection as well as cable TV and two phones. Bought a new bluray player, hooked to HD TV about 20 feet away from BH Modem/Router. Intermittent signal at best. A slew of other problems (phone dial tones going out, losing TV...
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2.3
#584496
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I have been a customer with Brighthouse in Clearwater Fl. for too many years to mention. My room mate only uses the standard service. I am waiting on Verizon to get Fios here in my area, until then I tried the three combined from Brighthouse to save money, the...
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Anonymous
uktony

I sympathize, I have had the same and other problems with Bright-house, they are the worst TV services company I have ever dealt with. The DVR boxes are out dated, poor tec...

BHNtechXpert
BHNtechXpert

Hey there... are you sure you don't want me to take a look and call you? If so send me an email and I'll be in touch shortly... make sure you reference this post so I know wh...

#365280
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After calling brighthouse to cancel basic cable tv service (trying to cut back where i can) but wanting to keep internet service i was advised the monthly rate for my internet service rate would increase by 10 dollars,Hello Friend!! After asking why, customer service...
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Anonymous
SATAN

I WAS ADDRESSING DARKHOUSE BY THE WAY

Anonymous
SATAN

KEEP UP THE GOOD WORK. SEE YOU ALL SOON

#302597
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Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
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Bright House Networks Products and Services