State: Michigan Clear all filters (7 of 447 reviews match)
filters
state:
city:
Show
product:
Show
Since mid April 2016, we have followed up with Bright House regarding the internet service - Each time we complained, we are told that a technician will come over and fix the problem. We have been reporting issues (with documentary evidence) with our Internet and TV...
Read more
1.0
#919461
Reply to reviews
I used to use your service with Pride. Now it seems since the news of the Charter Buy-out Customer service is NOT there, or feel like you want to leave it to them. {Who Cares? Their Problem now. Ha Ha} My phone isn't working and internet is good, fix the Phone and...
Read more
1.0
I didn't like
  • Not doing there job
  • Being ripped off and lied to
#697264
Reply to reviews
brighthouse sucks so bad. while the services are somewhat tolerable, the customer support is the worst i have ever seen. i am a new customer to BH network, when i signed up the rep gave me all this info about promotions and sales so i signed up for a few, then when i...
Read more
2.0
#676523
Reply to reviews
Show

Bright House Networks Internet Review

Internet has been down for a few days with no explanation.
1.2
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
#668329
Reply to reviews
Home was robbed to the tune of $20,000 in July 2014 while vacationing. Recently dawned on us possibly the perp called the house several times to confirm our absence. Requested history of incoming calls for the (9) day period in July we were gonefrom Bright House...
Read more
#592137
Reply to reviews
I usually pay Brighthouse by phone but had problems with my account. I talked to someone named Sierra and she used my debit card instead. She gave me a confirmation number and I thought that I was good. Scary news....they over drew my account over byb $200.00 and I...
Read more
#577109
Reply to reviews
The family utilizes many laptops and we have continual problems with the Brighthouse router dropping our connections. The signal is always strong, the connection is gone. We either reset the router or try obtaining another IP for the wireless. Playing PS3 with a...
Read more
Anonymous
hollins1

BEFORE you switch to AT&T.Please try something else.AT&T is no better than what you have at this moment.BELIEVE ME.

Anonymous
Alex

If you use a lot of electronics then get rid of their \'all in one\' and get a single modem and put your own router on it -- had issues for over a year til i finally put my ow...

#321170
Reply to reviews

Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
More

Bright House Networks Products and Services