Featured Not resolved
2 comments

We have had cable interruptions and total black outs for over a year and a half also very poor internet connections in our house even though we are paying for high speed.We have to reset the modem and cable boxes at least once a week and sometimes multiple times.

We are given the same excuses for the BAD services and Never offered any compensation or have had any of the problems completely fixed. The techs that come to our home all say its something different than the last one but yet when we call in to report a problem and spend alot of OUR TIME on the phone we are told the same thing.." WE SEE YOU ARE NOT GETTING A GOOD SIGNAL" then we wait for them to reset the boxes AGAIN!!! And then wait another day for another tech to come to our house and again it doesn't get fixed right..

I would not recommend Brighthouse to anyone to use if they had an option to use someone else.I guess my next step is to change to a dish company..

Review about: Bright House Networks Internet Service.

Had an Experience with Bright House Networks?

Write a review

Comments

Terms of Service
Post Comment
Cancel
bhiscrap
Bradenton, Florida, United States #732112

Update about bright house cable in manatee county..after I e-mailed the president of the company..the very next day we received a phone call and they sent the area manager out to investigate the problem..

after only about 30mins of tracking the cable lines he found and repaired the problem in a few hours it was fixed correctly and no problems since. It's a shame tho. That I had to go to that length to get the problem truly fixed.. only took over a year!!!

Now I e-mailed the president again to ask for at least one months of service for compensation for loss or interrupted service for all that time..

so waiting to see answer on that one tomor..thx

bhiscrap
#720316

Btw..we pay almost $200.

Per month for all this non-services from b- house .. as consumers we should all come out against these big companies that lie and take advantage of the ones that keep them in business.. we deserve to get what we pay for!!!

Speak out if you are going through the same thing..thx

You May Also Like

COMCAST BILLING SCAMS/WORDPLAY/MINDF**K Comcast "I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the..." Read more Icsolutions - Ic solutions, shady fraudulent company Icsolutions "They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more FreedomPop - The WORST experience with a phone carrier I have EVER HAD FreedomPop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more Att - AT&T AutoPay Program: Action required on your account Att "Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program ..." Read more Curriculum Associates - NO JUST NO Curriculum Associates "So I'm using I-Ready and stuff, and it's "teaching" me about figurative language. But it gives me weird examples, and as in weird I mean disturbing. For hyperbole the example..." Read more Airbnb - Air BNB sucks Airbnb "I booked a place in Miami that listed free breakfast, beer, oceanview, and 3 bedroom. When I arrived there was a half empty case of eggs, milk, cookies, etc. There..." Read more Beware of Underground Diesel in Henderson NV Underground Diesel "STAY AWAY FROM THESE PEOPLE! I cannot impress upon you any more adamantly than what I'm telling you! I had previously good experiences with this company regarding my 2000 F-350..." Read more Quigley Concepts Event Management - Unprofessional Quigley Concepts Event Management "Made a complaint about Quigley Concepts Event Management about one of their staff who parks on a disabled parking at glendalough station. Number one she is NOT disabled. Number two..." Read more