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My nam is Michael Hughes, and we spend over 250-300 per month with Spectrum. We recently switched (2-3 months ago ), from Dish to Spectrum. We were told that Spectrum would buy out or contract. The buy out is 500.00. At first we were happy with the news and the switch....
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#1284834
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A resident of Brevard County, FL for over 40 years. I am tired of the poor service, arrogant attitude of the only service provider in the area. Brighthouse/Spectrum is a sham. There has been a name change, but it seems once a BH customer always a BH customer--unless...
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#1225152
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after 17 years of me being with Brighthouse, sorry Spectrum now. I wanted to reduce my plan, I was never told I would be going from brighthouse to spectrum, and that I would no longer have the nickelodeon, Disney channels, when I call back, they tried to nickle and...
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1.0
#1148482
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Bright House Networks - Supervisor called me a liar

He said the reason my service was going in and out was because my bill was past due...its on auto deduct...im so hating my choice now..they wont even give me tgd proper credit for not being able to watch tv after 9pm..signal goes out every night....
#1138988
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Bright House Networks - Upcoming my bill and not telling customers

I have been with this company now for 4 years and today I noticed they up my bill $20 without letting me know. They are going to loss a lot of customers like this.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1137490
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Spectrum -Charter needs to know the market of there customers including the 23 states of TWC. Market prices of charter spectrum is to high and people are unplugging. As a previous happy TWC customer our accounts got sold to charter. Charter needs to have internet...
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#1137333
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I have had brighthouse for more than two years and they started out good and got progressivly worse. My internet service was good to start with but as the pricing increased, the service got worse. I finally had enough when i was paying more or internet in Florida with...
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Anonymous
William

Never heard of them.

1.0
#1136677
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They continuously changed the amount of my bill or the due date. They would get two payments in one month and say you missed the next month. I spent hours on the phone arguing with them at least 30 minutes for each phone call. They have the worst customer service. I...
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#1125569
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2 times I was told,by tech in office&service tech at my house,on demand does not work hasn't worked since take over.tech at my house told me his job was to be here at service call time and waste 1 hour of his and my time to make a showing as far as on demand service...
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2.0
I didn't like
  • Not doing their job
  • Not doing there job
#1117456
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Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
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Bright House Networks Products and Services

Spectrum has made some recent changes to all the menu's and guides, that just suck! The old layout was perfect!! But someone decided that was too easy, and decided to screw it all up. Anything you wanted to do that took one or two buttons to push now may take ten to...
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Anonymous
Anonymous

Thieves liars and con artist. Nuff said?

Anonymous
larry

Agree with the above, and it's slowwww.

3.7
#1114893
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