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after 17 years of me being with Brighthouse, sorry Spectrum now. I wanted to reduce my plan, I was never told I would be going from brighthouse to spectrum, and that I would no longer have the nickelodeon, Disney channels, when I call back, they tried to nickle and...
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1.0
#1148482
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Spectrum -Charter needs to know the market of there customers including the 23 states of TWC. Market prices of charter spectrum is to high and people are unplugging. As a previous happy TWC customer our accounts got sold to charter. Charter needs to have internet...
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#1137333
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I have had brighthouse for more than two years and they started out good and got progressivly worse. My internet service was good to start with but as the pricing increased, the service got worse. I finally had enough when i was paying more or internet in Florida with...
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Anonymous
William

Never heard of them.

1.0
#1136677
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Bright House Networks - Supervisor called me a liar

Bright House Networks
#1138988
He said the reason my service was going in and out was because my bill was past due...its on auto deduct...im so hating my choice now..they wont even give me tgd proper credit for not being able to watch tv after 9pm..signal goes out every night....
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Bright House Networks - Upcoming my bill and not telling customers

Bright House Networks
#1137490
1.0
Details
I have been with this company now for 4 years and today I noticed they up my bill $20 without letting me know. They are going to loss a lot of customers like this.
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Bright House Networks - Fubar

Bright House Networks
#1046238
2.2
Details
Bright house was nice. Their momma raised them right. Spectrum is some outfit out of the North. They do not give two *** about you no matter how many services you use, how much you pay them and cannot even adequately reflect a payment history. They turn you off you are done for my friend.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Bright House Networks Cable Tv Service Review

Bright House Networks
#1013437
1.0
Details
Terrible service, rude customer service, price gauging
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
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That is very true! Ever since they became Spectrum we've had to call every two weeks because of their billing and services. Their customer service sucks. I just spoke to a supervisor who was worse than the previous reps. I spoke to; and when I asked him for a manager...
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#1125800
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They continuously changed the amount of my bill or the due date. They would get two payments in one month and say you missed the next month. I spent hours on the phone arguing with them at least 30 minutes for each phone call. They have the worst customer service. I...
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#1125569
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2 times I was told,by tech in office&service tech at my house,on demand does not work hasn't worked since take over.tech at my house told me his job was to be here at service call time and waste 1 hour of his and my time to make a showing as far as on demand service...
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2.0
I didn't like
  • Not doing their job
  • Not doing there job
#1117456
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Spectrum has made some recent changes to all the menu's and guides, that just suck! The old layout was perfect!! But someone decided that was too easy, and decided to screw it all up. Anything you wanted to do that took one or two buttons to push now may take ten to...
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Anonymous
Anonymous

Thieves liars and con artist. Nuff said?

Anonymous
larry

Agree with the above, and it's slowwww.

3.7
#1114893
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My boyfriend has had brighthouse which is now Spectrum for years. We ordered but did not see the mayweather fight and was told we would get a refund for the fight. After waiting to hear from someone we called on the status and was told that we would not get a refund....
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#1106208
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My wife and i left Fl. In March 3rd it is now Sept 24th still fighting with B.H. & Spectrum about putting our equipment on my credit saying this eqipment was never returned. But because i am determind to find out were our eqipment it was found on the 13th of Sept. And...
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1.0
#1105287
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Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
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Bright House Networks Products and Services

I looked into trying to reduce my average monthly cost and it turned out it was going to cost me the same for less, why pay for something you don't use? I have nothing nice to saw about the customer service and do recommend that the people on the phone leave their...
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Anonymous
Smitty

I had no idea ho or what you were complaining about until you mentioned "cable company". All you did was emote and fail to provide pertinent facts.Maybe you should just cut t...

#1094711
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