Latest review first
It would appear that either or your computer did not put me on Holiday therefore I HAVE BEEN TOLD THAT FOR THIS USEAGE. I AM NOT SURE OF THIS COST. I THINK THAT AN OFFICIER OF THE COMPANY CAN LOOK AT THIS AND CAN ADJUST THIS CHARGE. I HAVE BEEN WITH THIS COMPANY FOR...Read more
Company wrote 0 public responses to the review from Oct 12.
We left Brighthouse because of the price increase almost a year ago. Yesterday my wife got a credit notification that her credit score dropped drastically 108 points. It was for a final brighthouse bill that we never received for $118. When she found out about the $118...Read more
Company wrote 0 private or public responses to the review from Oct 01.
This spring I changed the debt card number on my account with BHN or Spectrum. BHN rejected the new card number and continued to seek payment on the closed card. As a result BHN placed a restrict that requires me to make cash payments only. What is frustrating is I was...Read more
Company wrote 0 private or public responses to the review from Sep 20.
We have been considering "cutting the cable" and were sent to the retention department and conviced that we wouldn't be happy. For the privilege of paying $10.00 more a month we would have to allow the to chane equipment. Fine appt made for 9/14 5-6 pm. No call no...Read more
Company wrote 0 private or public responses to the review from Sep 15.
Can't watch one complete movie since we've had spectrum without loosing our internet sometimes for a few mins sometimes for an hour . We tried there trouble shooting which didn't work now they are telling us the we must pay for a tech to come out to check it can you...Read more
Company wrote 0 public responses to the review from Sep 12.
i called cause i had no internet no one could find my account number i tried to pay my bill by phone but couldnt . so i sent it by mail.my email is gone u changed my page from google to yahoo no e mail and all my passwords everything is gone and i dont remember them i...Read more
Company wrote 0 private or public responses to the review from Jul 11.
My nam is Michael Hughes, and we spend over 250-300 per month with Spectrum. We recently switched (2-3 months ago ), from Dish to Spectrum. We were told that Spectrum would buy out or contract. The buy out is 500.00. At first we were happy with the news and the switch....Read more
Company wrote 0 private or public responses to the review from Jun 20.
A resident of Brevard County, FL for over 40 years. I am tired of the poor service, arrogant attitude of the only service provider in the area. Brighthouse/Spectrum is a sham. There has been a name change, but it seems once a BH customer always a BH customer--unless...Read more
Company wrote 0 public responses to the review from Apr 03.
after 17 years of me being with Brighthouse, sorry Spectrum now. I wanted to reduce my plan, I was never told I would be going from brighthouse to spectrum, and that I would no longer have the nickelodeon, Disney channels, when I call back, they tried to nickle and...Read more
Company wrote 0 public responses to the review from Dec 14, 2017.
Bright House Networks - Supervisor called me a liar
He said the reason my service was going in and out was because my bill was past due...its on auto deduct...im so hating my choice now..they wont even give me tgd proper credit for not being able to watch tv after 9pm..signal goes out every night....
Company wrote 0 public responses to the review from Nov 29, 2017.
Do you have something to say about Bright House Networks? What happened? What can we help you with?