I have been a customer with Brighthouse since they were Time Warner and I am fed up with the service i am receiving. Customer satisfaction guaranteed my a**!!! There services suck!! I am constantly losing signal and when I call for help nothing is ever fixed. A few...Read more
i called cause i had no internet no one could find my account number i tried to pay my bill by phone but couldnt . so i sent it by mail.my email is gone u changed my page from google to yahoo no e mail and all my passwords everything is gone and i dont remember them i...Read more
My nam is Michael Hughes, and we spend over 250-300 per month with Spectrum. We recently switched (2-3 months ago ), from Dish to Spectrum. We were told that Spectrum would buy out or contract. The buy out is 500.00. At first we were happy with the news and the switch....Read more
A resident of Brevard County, FL for over 40 years. I am tired of the poor service, arrogant attitude of the only service provider in the area. Brighthouse/Spectrum is a sham. There has been a name change, but it seems once a BH customer always a BH customer--unless...Read more
I have had brighthouse for more than two years and they started out good and got progressivly worse. My internet service was good to start with but as the pricing increased, the service got worse. I finally had enough when i was paying more or internet in Florida with...Read more
after 17 years of me being with Brighthouse, sorry Spectrum now. I wanted to reduce my plan, I was never told I would be going from brighthouse to spectrum, and that I would no longer have the nickelodeon, Disney channels, when I call back, they tried to nickle and...Read more
Spectrum -Charter needs to know the market of there customers including the 23 states of TWC. Market prices of charter spectrum is to high and people are unplugging. As a previous happy TWC customer our accounts got sold to charter. Charter needs to have internet...Read more
Spectrum has made some recent changes to all the menu's and guides, that just suck! The old layout was perfect!! But someone decided that was too easy, and decided to screw it all up. Anything you wanted to do that took one or two buttons to push now may take ten to...Read more
They continuously changed the amount of my bill or the due date. They would get two payments in one month and say you missed the next month. I spent hours on the phone arguing with them at least 30 minutes for each phone call. They have the worst customer service. I...Read more
Bright House Networks - Upcoming my bill and not telling customers
I have been with this company now for 4 years and today I noticed they up my bill $20 without letting me know. They are going to loss a lot of customers like this.
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