filters
State:
Show
City:
Show
Product:
Show
I have been a customer with Brighthouse since they were Time Warner and I am fed up with the service i am receiving. Customer satisfaction guaranteed my a**!!! There services suck!! I am constantly losing signal and when I call for help nothing is ever fixed. A few...
Read more
Anonymous
Anthony r

Your corperate phone number is not working ?? they have corporate protected now , too many unsatisfied customers !!

Anonymous
Anthony r

Kissimmee florida Spectrum you suck ***!!! Your field workers are pieces of *** !!

#239180
Reply to reviews
We left Brighthouse because of the price increase almost a year ago. Yesterday my wife got a credit notification that her credit score dropped drastically 108 points. It was for a final brighthouse bill that we never received for $118. When she found out about the $118...
Read more
#1370446
Reply to reviews
We have been considering "cutting the cable" and were sent to the retention department and conviced that we wouldn't be happy. For the privilege of paying $10.00 more a month we would have to allow the to chane equipment. Fine appt made for 9/14 5-6 pm. No call no...
Read more
1.0
#1356769
Reply to reviews
This spring I changed the debt card number on my account with BHN or Spectrum. BHN rejected the new card number and continued to seek payment on the closed card. As a result BHN placed a restrict that requires me to make cash payments only. What is frustrating is I was...
Read more
1.5
#1361137
Reply to reviews
It would appear that either or your computer did not put me on Holiday therefore I HAVE BEEN TOLD THAT FOR THIS USEAGE. I AM NOT SURE OF THIS COST. I THINK THAT AN OFFICIER OF THE COMPANY CAN LOOK AT THIS AND CAN ADJUST THIS CHARGE. I HAVE BEEN WITH THIS COMPANY FOR...
Read more
#1379986
Reply to reviews
My nam is Michael Hughes, and we spend over 250-300 per month with Spectrum. We recently switched (2-3 months ago ), from Dish to Spectrum. We were told that Spectrum would buy out or contract. The buy out is 500.00. At first we were happy with the news and the switch....
Read more
Anonymous
fermi

Thanks for reporting your experience! I'll make a point to AVOID this company!

#1284834
Reply to reviews
Can't watch one complete movie since we've had spectrum without loosing our internet sometimes for a few mins sometimes for an hour . We tried there trouble shooting which didn't work now they are telling us the we must pay for a tech to come out to check it can you...
Read more
#1353729
Reply to reviews
i called cause i had no internet no one could find my account number i tried to pay my bill by phone but couldnt . so i sent it by mail.my email is gone u changed my page from google to yahoo no e mail and all my passwords everything is gone and i dont remember them i...
Read more
FriendlyKiwi
FriendlyKiwi

i cant get e mail that is part of the problem and not mine

#1301242
Reply to reviews
A resident of Brevard County, FL for over 40 years. I am tired of the poor service, arrogant attitude of the only service provider in the area. Brighthouse/Spectrum is a sham. There has been a name change, but it seems once a BH customer always a BH customer--unless...
Read more
#1225152
Reply to reviews

Contact Bright House Networks

Mailing Address:
Bright House Networks
65 S. Keller Road
Orlando, FL 32810
Phone:
(888) 289-8988
More

Bright House Networks Products and Services

I have had brighthouse for more than two years and they started out good and got progressivly worse. My internet service was good to start with but as the pricing increased, the service got worse. I finally had enough when i was paying more or internet in Florida with...
Read more
Anonymous
William

Never heard of them.

1.0
#1136677
Reply to reviews