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I made my March 2017 payment by calling in a check I do have a conformation number but Spectrum never presented it to my bank, which the funds were in my bank. Spectrum is telling me that the check was returned for insufficient funds. Now I do have a letter from my...
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1.0
I didn't like
  • Spectrums billing department
#1060414
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For one, the my services page/bill page doesnt provide accurate information for payment history and no details or explanations for adjustments ect on recent activity. HERE is the # one reason for my complaint/review. Prior to payment due or scheduled recurrent autopay...
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#1058673
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Bright House Networks - Fubar

Bright house was nice. Their momma raised them right. Spectrum is some outfit out of the North. They do not give two *** about you no matter how many services you use, how much you pay them and cannot even adequately reflect a payment history. They turn you off you are done for my friend.
2.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1046238
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On March 25, 2017, I signed up with Spectrum based on their Bundle offers. Was told it would be around $120 per month with 4 TV's. 1st bill was $175+ with installation extras. Second bill was $127+. Today, I found out that the Golf Channel had been dropped from my...
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I didn't like
  • Customer service an truth in sales
#1039980
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The calls are daily, it is like being stalked. If I wanted any more of their services I would call them. I got rid of their cable because they give new customers a better price than their old loyal customers. I am sick of them calling me and will drop my internet...
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1.0
I didn't like
  • Getting a sales call every day from 844-207-1531
#1036105
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i cancelled my service with brighthouse not long ago for poor customer service and many service issues. everytime i called i was told one thing to find out it was wrong. this included many of there so called supervisors. i went back to them under spectrum to only HAVE...
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1.2
I didn't like
  • Staff n service
#1032422
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For the past few months my internet would stop working randomly, when I call bright house/spectrum they would say they see nothing wrong and make me try and rest all my devices as well as the router (I'd do it although I know it wouldn't work) and every time I get the...
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#1026407
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Bright House Networks Cable Tv Service Review

Terrible service, rude customer service, price gauging
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1013437
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Short Review on February 15, 2017

I am in Willow lakes golf resort in Titusville Florida and stopped beside one of your trucks today to ask trcnitian a simple question He would not acknowledge me Wind his window down or anything for me to ask him a question I have never in my life seem snything so disrespectful Unbelievable Terrible customer or client service Buddy Lowe
#1009020
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The new name is Spectrum. But today I learned this is a legal name for Brighthouse Jr. Horrible customer service. I made an appointment an was told because their soft credit check showed that I owed the company NO money that I was eligible for billing an would not have...
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1.0
#1007635
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