Brighthouse has made over 20 service calls to my property and most times accomplished nothing but wasted my time. Most recently the had to replace a cable coming into my house and I specifically asked for a time so I could be there.
They gave me a specific time of 3 to 5 . WHen I arrived home at 2:30 the work had already taken place and the lawn was a mess. When I called to complain I was told that Brighthouse does not need permision to work on my property and tehy can do as they please.
Do yourself a favor and dump Brighthouse. Direct TV is a much more reliable deal.
I have had Direct Tv for two years and never had a problem. Brighthouse was here 28 times in 4 years.
Review about: Bright House Networks Internet Service.
Monetary Loss: $300.